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F.A.Q

Ordering Online

  1. Do you ship to the United States? Do you deliver outside of North America? Do I have to pay sales tax?

    Yes. Shipment is available outside Canada and the US, however it is not through our website. Please email us directly if you’d like your products shipped internationally. Please note that rates and delivery times are determined by the shipper. 


    Residents of  Canada are required to pay sales taxes on shipping costs, books and accessories. There are no sales taxes on spices and teas.

  2. How much is shipping?

    Our shipping rates are a flat $10.00 for US and Canadian orders. For orders outside of these two countries, prices may vary. Please contact us by email to get the cost and we will answer you shortly.

    Shipping is free for all North American orders of $60.00 or more.

  3. Are there additional fees for international orders?

    No. However, when ordering from Spice Trekkers it is possible that your shipment may be inspected by your local customs department and that extra charges might apply. However, because this practice is not systematic, we cannot inform you whether or not your spices will inspected by the customs agents in your country.

    We apologize for any incovenience that this may cause.

  4. How long will delivery take?

    We ship via Canada Post and UPS. Regular delivery within Canada and the Continental US usually takes 5 working days.

  5. Can my order be gift wrapped?

    Sorry, we are big believers in gift giving but unfortunately are not equipped to gift wrap.

  6. Return policy

    We take great pride and care in choosing our products and can appreciate that our tastes may not be the same as yours.


    We can understand that you may not appreciate the taste of a product that you ordered. Unfortunately we do not accept returns based on the likes and dislikes of our customers.


    On the other hand, should the product you ordered be flawed, damaged or should a shipping error have occurred, we would be more than happy to correct the situation to the best of our ability.


    We are reasonable people, so should anything have gone wrong please contact us at [email protected] and we will do our best to satisfy you. Our goal is to have happy customers.

    We are regretfully unable to reimburse cooking classes or seminars. We are, however, able to provide an exchange for another cooking course or product of equal or lesser value for all courses and seminars cancelled up to 14 days before the session. 

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About Spices

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